Rockford News First Deals
Frequently Asked Questions


Everything you need to know about ordering, receiving, and using your deal cards.

Ordering & Delivery

Deal cards will be sent through the United States Postal Service. Please use your shipping address instead of your billing address in the credit card payment section. This will help us to ensure successful delivery.

Physical deal cards are mailed out once a week, with all attempts to be shipped by Wednesday afternoon. Please allow up to 10-14 business days for delivery from the date of shipment confirmation. If you do not receive your deal cards in the allotted time, please contact digital@rockfordnewsfirst.com.

Per our terms and conditions on the storefront, all sales are final. Please double-check your cart before submitting your order.

Using Your Deal Cards

Yes. Rockford News First deal cards expire five years from the deal launch date. The expiration date is noted on the deal card.

We will refund any unused deal cards returned to us at 2523 North Meridian Road, Rockford, IL 61101, so long as they have been purchased within 6 months of the date of request.

Each deal has restrictions listed on the website, but most places are limited to one deal card per check or per table. Always check your restrictions. Never valid on gratuities.

Deal Availability

Our team is always working hard to bring you new deals. Check the Rockford News First Deals shop every week to see the latest deals.

After posting on the Rockford News First Deals page on rockfordnewsfirst.com, deal cards will remain on sale up to 3 months or until they are sold out.
What if I am a business owner and I want to participate in Rockford News First Deals?

Please email Jennifer Tragas – jennifer.tragas@rockfordnewsfirst.com - and someone from our sales team will contact you. You can also call 815-987-5300.